We are happy to exchange or refund any purchase within 30 days as long as the item has not been worn or soiled (please note that this excludes show shoes and any products made to your bespoke requirements - in these instances we strongly recommend that you are confident about the sizing before ordering). We do extend our return period over the Christmas period to cover early purchases which then need to be exchanged or returned.
We recommend that you test the fit of any pumps or jig shoes on carpet to avoid marking the soles. Please note that we cannot refund or exchange pumps or shoes that have been worn at a dance class unless faulty.
If you need to return an item please click here to print off a returns form to complete and return with the parcel
Antonio Pacelli Returns Department
14 Hallmark Trading Estate
Wembley HA9 0LB
Please include a copy of the delivery note or invoice which came with the parcel and note on it what action you would like us to take.
The customer is responsible for the cost of return unless the item was sent out incorrectly or is faulty.
When returning incorrect or faulty items please note we will only refund return postage up to the value of the original postage paid for the order. Please therefore do not return items using a postage service such as an express courier service which costs more than the original outbound postage from us.
We do recommend that you send any return on a recorded delivery service as we are unable to exchange or refund until it is received by our returns department.
The postage cost of sending out replacements will be charged to the card used for the original order unless you specify otherwise.If the original item was sent out incorrectly or is faulty then the replacement item will be sent out postage free and the cost of returning it to us refunded to your card.
Top Tip: If you are in a hurry for the replacement item then we recommend that you reorder the correct item(s) from our website and then send the incorrect item back for a refund!
Have you ever wanted to design your own Irish dance shoe buckles so it matched the colours in your dress?
Well, now you can! Turn your buckle design into a unique work of art that compliments your solo dress and your personal style.
Choose from over 30 colours for the outer and inner design - you have over 800 combinations to choose from!
These custom buckles are made using crystal clear diamantes so the buckle will reflect the actual colours you choose. If you are looking for more of a rainbow, multi-coloured reflection then our other custom buckle, the Custom AB Buckle will give you the reflection you are after.
Our buckle has smaller crystals on the inner rectangle to add extra sparkle and to create an elegant contrast to the outer larger crystals.
We only use the finest Rhinestone crystals for maximum sparkle and light refraction.
The buckles are attached to your jig shoes by threading the laces through the brace at the back of the buckle.
Please note that these buckles are not returnable unless faulty as they are a bespoke design.
Sold in pairs.