We are happy to exchange or refund any purchase within 30 days as long as the item has not been worn or soiled (please note that this excludes show shoes and any products made to your bespoke requirements - in these instances we strongly recommend that you are confident about the sizing before ordering). We do extend our returns period over the Christmas period to cover early purchases which then need to be exchanged or refunded.
We recommend that you test the fit of any pumps or jig shoes on carpet to avoid marking the soles. Please note that we cannot refund or exchange pumps or shoes that have been worn at a dance class unless faulty.
If you need to return an item please click here to print off a returns form to complete and return with the parcel
Antonio Pacelli Returns Department
14 Hallmark Trading Estate
Wembley HA9 0LB
Please include a copy of the delivery note or invoice which came with the parcel and note on it what action you would like us to take.
The customer is responsible for the cost of return unless the item was sent out incorrectly or is faulty.
When returning incorrect or faulty items please note we will only refund return postage up to the value of the original postage paid for the order. Please, therefore, do not return items using a postage service such as an express courier service which costs more than the original outbound postage from us.
We do recommend that you send any return on a recorded delivery service as we are unable to exchange or refund until it is received by our returns department.
If you originally paid via Paypal then we will email you a payment link once we receive the return with the amount due for you to make the required payment online. Once this has been received we will process and despatch your exchange.
If the original item was sent out incorrectly or is faulty then the replacement item will be sent out postage free and the cost of returning it to us refunded to your card.
Top Tip: If you are in a hurry for the replacement item then we recommend that you reorder the correct item(s) from our website and then send the incorrect item back for a refund!
These heels have been designed in association with Fusion Entertainment and offer dancers of all levels the opportunity to feel like a star.
Performance heels are made from stainless steel and add flair and drama to any exhibition or performance. They naturally catch the eye of the audience as they glint on stage and the sound they generate will delight even the most hardy Irish dance fan.
They are extremely hard wearing and should last the length of your dancing career. Each set of heels come with fixing screws and can be fitted by any good local cobbler. As the heels are so durable we have ensured they can easily be refitted onto other pairs as required.
These Heels are available in both light and heavy weights. The heavy heels have more of a resonance and a sharper sound than the lighter heels, but some dancers' may prefer the lighter heel if the sounds of your show are pre-recorded or you are a lighter dancer.
Weight - Light = 72g each heel
Weight - Heavy = 203g each heel
The performance heel is 1.5" which is the same height as our standard Concorde heel.