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Antonio Pacelli - the home of Irish Dance

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Delivery Costs - Rest Of the World 2022

Here is a guide to our delivery charges. 

Our delivery charges are confirmed during checkout and you can cancel the order at this point. However you can use the table below to roughly calculate your delivery charges before adding to your basket.

To calculate the cost of postage please see the appropriate weight band.

A pair of jig shoes is about 0.7kg, a pair of pumps is around 0.15kg and a pair of socks is 0.05kg.

You may be liable for customs charges on your order although small parcels often reach the customer without any customs fee being incurred. However, we are unable to guarantee that this will be the case.

We want to make your delivery as smooth as possible so we send all parcels out on a tracked service. You will be emailed your tracking number which you can use to locate your parcel. The tracking number can also be found in the order section of your online account and on your delivery note which we send via email. Simple!

 

***All parcels over 2kg are sent via a courier service so you can expect your parcel a few days quicker than our small packet service**

 
USA and Canada
0-0.5kg £10.50
0.5-1kg £14.00
1-1.5kg £16.50
1.5-2kg £21.00
2-3kg £40.00
3-4kg £46.50
4-5kg £55.00
5-7kg £65.00
7-9kg £75.00
9-10kg £80.00
10-12kg £85.00
12-14kg £95.00
14-16kg £105.00
16-18kg £115.00
18-20kg £125.00
Australia and New Zealand
0-0.5kg £12.00
0.5-1kg £17.00
1-1.5kg £22.00
1.5-2kg £28.00
2-3kg £40.00
3-4kg £45.00
4-5kg £55.00
5-6kg £60.00
6-10kg £90.00
10-15kg £120.00
15-20kg £150.00
Far East: Japan, South Korea, Singapore, Taiwan, Thailand
0-0.5kg £10.00
0.5-1kg £14.00
1-1.5kg £16.00
1.5-2kg £20.00
2-3kg £45.00
3-4kg £50.00
4-5kg £55.00
5-6kg £60.00
6-8kg £70.00
8-10kg £80.00
Far East: China, Hong Kong
0-0.5kg £10.00
0.5-1kg £12.00
1-1.5kg £14.00
1.5-2kg £16.00
2-3kg £70.00
3-4kg £80.00
4-5kg £90.00
5-6kg £100.00
6-10kg £132.00
South America and the Middle East: Argentina, Brazil, Chile, Mexico, Bahrain, Israel, Jordan, Kuwait, Oman, Saudia Arabia, Sri Lanka, UAE
0-0.5kg £13.00
0.5-1kg £18.00
1-1.5kg £25.00
1.5-2kg £30.00
2-3kg £55.00
3-4kg £65.00
4-5kg £75.00

 

South Africa

All parcels to South Africa are sent via UPS due to the volume of parcels which are lose in transit within South Africa. We will contact you to confirm the UPS carriage cost but unfortunately rates are very expensive.

A 1kg (the weight of a pair of jig shoes or 2 pairs of children's Irish dance pumps) is about £100. We can send via Royal Mail but you do so at your own risk and we cannot accept liability if the parcel goes missing on route to you.

We will contact you on receipt of the order to confirm the UPS carriage cost or for confirmation that you would like us to send via Royal Mail at your own risk.

 


Rest Of the World
0-0.5kg £15.00
0.5-1kg £20.00
1-1.5kg £22.50
1-2kg £25.00
2-3kg £90.00
3-4kg £100.00
4-5kg £110.00
5-6kg £120.00
6-7kg £130.00
7-8kg £140.00
8-9kg £150.00
9-10kg £160.00
11-15kg £240.00
15-20kg £300.00
20-30kg £400.00

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If you have any questions about delivery charges then please feel free to email us on sales@antoniopacelli.com. We are more than happy to advise you.







 

Delivery Costs - UK and Europe 2022

Here is a guide to our delivery charges. 

You can use the weight bands below to calculate the cost of postage. A pair of jig shoes is about 0.7kg, a pair of pumps is around 0.15kg and a pair of socks is 0.05kg. However, an easier way to calculate the postage is to add the items needed to your basket and click checkout. You will be given the delivery charge before confirming your order or making the payment. 

Sending To The EU

If you are outside the UK then you will be liable for customs charges on your order. Once the parcel has reached your country you will be contacted by the customs office in your country with a request for payment for for any customs fees. Your parcel will not be delivered until this payment has been made.

Unfortunately we are unable to tell you what amount this would be as each country has different charges.

Fees usually are made up of a customs clearance fee, VAT and duty if applicable. Once the fee has been paid to your customs office the parcel will be delivered to you.

If you refuse to pay the fees then the parcel will be returned to us in 14-21 days. Once received your order will be refunded, less the postage charge and a £10 customs clearance admin fee, which is charged to us for the courier company organising the return back to us.

We want to make your delivery as smooth as possible so we send all parcels out on a tracked service. You will be emailed your tracking number which you can use to locate your parcel. The tracking number can also be found in the order section of your online account. Simple!

 

UK and Northern Ireland
0-0.5kg £3.50
0.5-5kg £4.50
5-30kg £6.00
Channel Islands
0-0.5kg £3.50
0.5-2kg £4.50
3-30kg £20

EUROPE 

Ireland
0-0.5kg £10.00
0.5-5kg £12.00
5-30kg £14.50
Europe Zone 1: Austria, Belgium, Czech Republic, Denmark, France, Germany, Italy, Netherlands, Spain, Poland
0-0.1kg £10.00
0.1-2kg £12.00
2-3kg £14.00
3-4kg £16.00
4-30kg £18.00
Europe Zone 2:  Croatia, Estonia, Finland, Latvia, Luxembourg
0-1kg £10.00
1-2kg £12.00
2-3kg £22.00
3-4kg £24.00
4-30kg £26.00
Europe Zone 3: Bulgaria, Greece, Hungary, Lithuania, Portugal, Romania, Norway, ,Slovakia, Slovenia, Sweden, Switzerland, Turkey
0-1kg £10.00
0.5-1kg £12.60
1-2kg £12.00
2-3kg £16.80
2-3kg £30.00
3-4kg £32.00
4-30kg £34.00
Europe Zone 4: Belarus, Bosnia, Cyprus, Serbia, Iceland, Liechtenstein, Monoco, 
0-0.5kg £12.50
0.5-1kg £16.00
1-1.5kg £21.00
1.5-2kg £25.00
2-3kg £45.00
3-4kg £50.00
4-5kg £55.00
5-10kg £65.00
10-30kg £95.00
Russia & Albania
*We recommend that you split your order into smaller orders under 2kg to reduce your postage costs and customs charges.*
0-1kg £10.00
1-2kg £12.00
2-3kg £45.00
3-4kg £50.00
4-5kg £55.00
5-6kg £59.00
6-7kg £62.00
7-8kg £64.00
8-9kg £67.00
9-10kg £69.00
10-30kg By Weight
Ukraine

*We recommend that you split your order into smaller orders under 2kg to reduce your postage costs and customs charges.*
0-0.5kg £12.50
0.5-1kg £16.00
1-1.5kg £21.00
1.5-2kg £25.00
2-4kg £54.00
4-6kg £61.00
5-30kg By Weight
Rest Of Europe
0-0.5kg £15.00
0.5-1kg £20.00
1-1.5kg £22.50
1.5-2kg £25.00

 

 

 

If you have any questions about delivery charges then please feel free to email us on sales@antoniopacelli.com. We are more than happy to advise you.








 

Returns & Exchanges

Due to low staffing levels, we can't not exchange an order. Instead please return it for a refund and reorder the item you need online.

Please send your return directly to our warehouse address:

Antonio Pacelli
14 Hallmark Trading Estate
Fourth Way
Wembley 
HA9 0LB
United Kingdom

We suggest sending the parcel on a tracked service so you have a tracking number and proof of posting. We cannot accept responsibility for any items lost in transit. You will have to contact the courier company you used to claim for a lost parcel.

Click here for more information on our reduced service levels during this time.

The information below is still relevant so please do take the time to read before sending any items to us.
______________________________________________________________________________________________

We are happy to refund any purchase within 30 days as long as the item has not been worn or soiled (please note that this excludes show shoes and any products made to your bespoke requirements - in these instances we strongly recommend that you are confident about the sizing before ordering).

We do extend our returns period over the Christmas period to cover early purchases which then need to be exchanged or refunded.

We recommend that you test the fit of any pumps or jig shoes on carpet to avoid marking the soles. Please note that we cannot refund shoes that have been worn at a dance class unless faulty.

Please note that our wigs, earrings and leotards are not returnable for hygiene reasons. Please double check the product page of the item you are returning to ensure the item is eligible for returns.

If you need to return an item for a refund please click here to print off a returns form to complete and return with the parcel

Please include a copy of the delivery note or invoice which came with the parcel and note on it what action you would like us to take.

 

If you are returning from outside the UK then please mark the box and customs slip 'Returning to Manufacturer' to avoid delays and charges in customs. 
We DO NOT accept deliveries from FEDEX due to the high charges involved. If you prefer to send it via FEDEX then you will be responsible for the import charges and please note that the processing of your return will take 3 - 4 weeks longer than normal as we will have to wait until FEDEX confirm the import charges first before we can process your return.

 

The customer is responsible for the cost of return unless the item was sent out incorrectly or is faulty.

When returning incorrect or faulty items please note we will only refund return postage up to the value of the original postage paid for the order. Please, therefore, do not return items using a postage service such as an express courier service which costs more than the original outbound postage from us.

We do recommend that you send any return on a tracked delivery service as we are unable to exchange or refund until it is received by our returns department.

If the original item was sent out incorrectly or is faulty then the replacement item will be sent out postage free and the cost of returning it to us refunded to your card.

Top Tip: If you are in a hurry for the replacement item then we recommend that you reorder the correct item(s) from our website and then send the incorrect item back for a refund!


 

' Delivery time is excellent.'

Michelle - UK
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