We are happy to exchange or refund any purchase within 30 days as long as the item has not been worn or soiled (please note that this excludes show shoes and any products made to your bespoke requirements - in these instances we strongly recommend that you are confident about the sizing before ordering). We do extend our returns period over the Christmas period to cover early purchases which then need to be exchanged or refunded.
We recommend that you test the fit of any pumps or jig shoes on carpet to avoid marking the soles. Please note that we cannot refund or exchange pumps or shoes that have been worn at a dance class unless faulty.
If you need to return an item please click here to print off a returns form to complete and return with the parcel
Antonio Pacelli Returns Department
14 Hallmark Trading Estate
Wembley HA9 0LB
Please include a copy of the delivery note or invoice which came with the parcel and note on it what action you would like us to take.
The customer is responsible for the cost of return unless the item was sent out incorrectly or is faulty.
When returning incorrect or faulty items please note we will only refund return postage up to the value of the original postage paid for the order. Please, therefore, do not return items using a postage service such as an express courier service which costs more than the original outbound postage from us.
We do recommend that you send any return on a recorded delivery service as we are unable to exchange or refund until it is received by our returns department.
If you originally paid via Paypal then we will email you a payment link once we receive the return with the amount due for you to make the required payment online. Once this has been received we will process and despatch your exchange.
If the original item was sent out incorrectly or is faulty then the replacement item will be sent out postage free and the cost of returning it to us refunded to your card.
Top Tip: If you are in a hurry for the replacement item then we recommend that you reorder the correct item(s) from our website and then send the incorrect item back for a refund!
Delivery Region and Country
Delivery time (in working days)
United Kingdom Delivery Region
|Isle of Man||2 to 3|
|United Kingdom||2 to 3|
|Northern Ireland||2 to 3|
Channel Islands Delivery Region
|Guernsey||2 to 3|
|Jersey||2 to 3|
Ireland Delivery Region
|Ireland||3 to 5|
Mainland Western Europe Delivery Region
|Belgium||3 to 5|
|Denmark||3 to 5|
|France||3 to 5|
|Germany||3 to 5|
|Italy||3 to 5|
|Luxembourg||3 to 5|
|Monaco||3 to 5|
|Netherlands||3 to 5|
|Portugal||3 to 5|
|Spain||3 to 5|
Rest of Europe Delivery Region
|Albania||3 to 5|
|Austria||3 to 5|
|Belarus||3 to 5|
|Bosnia/Herzegovina||3 to 5|
|Bulgaria||3 to 5|
|Croatia||3 to 5|
|Cyprus||3 to 5|
|Czech Rep||3 to 5|
|Estonia||3 to 5|
|Finland||3 to 5|
|Gibraltar||3 to 5|
|Greece||3 to 5|
|Hungary||3 to 5|
|Latvia||3 to 5|
|Liechtenstein||3 to 5|
|Lithuania||3 to 5|
|Macedonia||3 to 5|
|Malta||3 to 5|
|Norway||3 to 5|
|Poland||3 to 5|
|Romania||3 to 5|
|Russian Federation||3 to 5|
|Serbia/Montenegro||3 to 5|
|Slovakia||3 to 5|
|Slovenia||3 to 5|
|Sweden||3 to 5|
|Switzerland||3 to 5|
|Turkey||3 to 5|
|Ukraine||3 to 5|
USA and Canada Delivery Region
|Canada||5 to 7|
|United States||5 to 7|
Australasia and Japan Delivery Region
|Australia||5 to 7|
|Hong Kong||5 to 7|
|Japan||5 to 7|
|New Zealand||5 to 7|
|Singapore||5 to 7|
|Taiwan||5 to 7|
South Africa Delivery Region
|South Africa||5 to 7|
Rest of the World Delivery Region
|Everywhere Else!||5 to 12|
Please note if you ask us to leave your order somewhere on your property (e.g. in the porch, hide under hedge) so no signature is taken, then you will not be able to claim for a lost parcel in the event of it going missing.
We are happy to comply with your instructions but we do recommend that if you are unable to sign for the parcel that you get it delivered to a friendly neighbour.
If you are not in then a ‘called while you were out’ card will be left.
You can then arrange to get it redelivered to your address or collect from your local post office or sorting office.
Hotel deliveries can be difficult due to the busy nature of their receptions desks and the number of hotel staff required to either handle or store the parcel before it arrives safely with the guest.
Due to this we advise that, wherever possible, you do not select a hotel as the delivery address for your order. If you do nominate a hotel please be aware that unfortunately we cannot accept responsibility for the parcel once the parcels tracking shows it has been successfully delivered to a hotel reception.
We also advise that you make the hotel aware in advance that you are expecting a parcel and that you liaise with them directly regarding collecting your parcel after it has arrived at their reception.
Please measure the length of your foot and refer to the guidelines below for what size to order.
If you require advice on how to do an accurate measurement then please visit our Foot Measuring Page for useful tips and assistance.
This guide is designed for the intermediate dancer. You may want to go a half size larger if you are a beginner or for a smaller size if you are an open dancer.
The measurements given are for the foot length we recommend for each size and DOES NOT indicate the length of the reel shoe. This style of shoe should be worn with no room at the toe of the shoe to allow for a good point when the foot is extended.
Please note that this is a guide and does not guarantee the correct fit. For more information on this guide and on fitting reel shoes correctly then please click here.
Measure your foot and choose the closest size to that measurement. If your foot measurement is between lengths then adjust for your type of foot or preferred fit.
For example, if you have a wide foot, a high instep or are a beginner then go for the size above your foot measurement. If you have a narrow foot or like your reel shoes very tight to begin with then go for the size below your measurement. You can find some examples here.
*Please note there is an overlap in measurements in children's 13 (203mm) and 13.5 (207mm) and the mid-size range 1 (203mm) and 1.5 (207mm) - yes we appreciate it is confusing!
So if you are currently a size 13.5 (207mm) and need the next size up please order size 2 (211mm) which would be the next measurement up. Likewise, if you are a size 1 (203mm) and the shoe is too large then please order a size 12.5 (198mm) which would be the next length measurement down. The reason for this overlap is due to the shoes originally being sized in US sizes and converting to UK sizing (Capezio sizing is a little strange, unfortunately).
Please Note - Every dancer prefers their shoes to fit in a certain way. Some like them extra tight, others with a little room. Combine this with the fact that everyone's feet are unique in terms of width, length, arch type and height and you can see why reel shoe fitting can be difficult. Hence we only offer this sizing chart as a guide rather than a guaranteed fit.
The Capezio Boys Reel shoe is a split sole shoe which offers experienced male dancers excellent levels of flexibility.
The light leather uppers fit close to the dancers foot for an excellent shape whilst dancing.
The shoe is fitted with a Concorde Lite heel which is an Open/Championship level heel. It has a curve on the inside to allow easier and clear heel clicks.
This type of reel shoe is extremely popular amongst experienced male dancers and is worn by the majority of World Champions.
The shoe is not suitable for beginners, younger dancers or those with recent ankle injuries as the shoe does not offer much support and relies on the strength of the dancer's arches for structure.
Please note that the sizing on the bag and the Capezio Boys Reel shoe is in US sizing. So if you are reordering another pair please remember to go down two sizes from that for your UK size. If your Capezio Reel Shoes say size 6 on the tongue then you need to order a size 4 on the website! Not sure what size to order? No problem, just email our customer service team and they can check your last order!
Please note that sizes 13 and 13.5, and sizes 1 and 1.5 overlap in lengths - so a size 13 and size 1 are the same length, as are the size 13.5 and 1.5. Please see the size guide tab for more details on how to order.
Unfortunately, we are unable to offer any manufacturers guarantee on this product as it has been adapted for Irish dance. The leather upper is extremely soft and susceptible to tearing if heels are clicked incorrectly.
We will continue to meet the needs of our customers, but customers purchase at their own risk.
Click here for the Capezio Boys Reel Sizing Guide