We are happy to exchange or refund any purchase within 30 days as long as the item has not been worn or soiled (please note that this excludes show shoes and any products made to your bespoke requirements - in these instances we strongly recommend that you are confident about the sizing before ordering). We do extend our return period over the Christmas period to cover early purchases which then need to be exchanged or returned.
We recommend that you test the fit of any pumps or jig shoes on carpet to avoid marking the soles. Please note that we cannot refund or exchange pumps or shoes that have been worn at a dance class unless faulty.
If you need to return an item please click here to print off a returns form to complete and return with the parcel
Antonio Pacelli Returns Department
14 Hallmark Trading Estate
Wembley HA9 0LB
Please include a copy of the delivery note or invoice which came with the parcel and note on it what action you would like us to take.
The customer is responsible for the cost of return unless the item was sent out incorrectly or is faulty.
When returning incorrect or faulty items please note we will only refund return postage up to the value of the original postage paid for the order. Please therefore do not return items using a postage service such as an express courier service which costs more than the original outbound postage from us.
We do recommend that you send any return on a recorded delivery service as we are unable to exchange or refund until it is received by our returns department.
The postage cost of sending out replacements will be charged to the card used for the original order unless you specify otherwise.If the original item was sent out incorrectly or is faulty then the replacement item will be sent out postage free and the cost of returning it to us refunded to your card.
Top Tip: If you are in a hurry for the replacement item then we recommend that you reorder the correct item(s) from our website and then send the incorrect item back for a refund!
Delivery Region and Country
Delivery time (in working days)
United Kingdom Delivery Region
|Isle of Man||2 to 3|
|United Kingdom||2 to 3|
|Northern Ireland||2 to 3|
Channel Islands Delivery Region
|Guernsey||2 to 3|
|Jersey||2 to 3|
Ireland Delivery Region
|Ireland||3 to 5|
Mainland Western Europe Delivery Region
|Belgium||3 to 5|
|Denmark||3 to 5|
|France||3 to 5|
|Germany||3 to 5|
|Italy||3 to 5|
|Luxembourg||3 to 5|
|Monaco||3 to 5|
|Netherlands||3 to 5|
|Portugal||3 to 5|
|Spain||3 to 5|
Rest of Europe Delivery Region
|Albania||3 to 5|
|Austria||3 to 5|
|Belarus||3 to 5|
|Bosnia/Herzegovina||3 to 5|
|Bulgaria||3 to 5|
|Croatia||3 to 5|
|Cyprus||3 to 5|
|Czech Rep||3 to 5|
|Estonia||3 to 5|
|Finland||3 to 5|
|Gibraltar||3 to 5|
|Greece||3 to 5|
|Hungary||3 to 5|
|Latvia||3 to 5|
|Liechtenstein||3 to 5|
|Lithuania||3 to 5|
|Macedonia||3 to 5|
|Malta||3 to 5|
|Norway||3 to 5|
|Poland||3 to 5|
|Romania||3 to 5|
|Russian Federation||3 to 5|
|Serbia/Montenegro||3 to 5|
|Slovakia||3 to 5|
|Slovenia||3 to 5|
|Sweden||3 to 5|
|Switzerland||3 to 5|
|Turkey||3 to 5|
|Ukraine||3 to 5|
USA and Canada Delivery Region
|Canada||5 to 7|
|United States||5 to 7|
Australasia and Japan Delivery Region
|Australia||5 to 7|
|Hong Kong||5 to 7|
|Japan||5 to 7|
|New Zealand||5 to 7|
|Singapore||5 to 7|
|Taiwan||5 to 7|
South Africa Delivery Region
|South Africa||5 to 7|
Rest of the World Delivery Region
|Everywhere Else!||5 to 12|
Please note if you ask us to leave your order somewhere on your property (e.g. in the porch, hide under hedge) so no signature is taken, then you will not be able to claim for a lost parcel in the event of it going missing.
We are happy to comply with your instructions but we do recommend that if you are unable to sign for the parcel that you get it delivered to a friendly neighbour.
If you are not in then a ‘called while you were out’ card will be left.
You can then arrange to get it redelivered to your address or collect from your local post office or sorting office.
The Hullchan Boys reel are generous in fitting so we would suggest ordering 1.5 sizes smaller than your normal UK shoe size. (1 size smaller you have a wider foot).
e.g. If you are normally a size 8 UK with a standard width foot then order a size 6.5 UK. If you have a normally an 8 UK and have a wide foot then order then a size 7 UK.
We recommend that you purchase your normal school or dress shoe size. If you have a wider foot we suggest you add half a size.
Due to the minimal structure of these shoes they can be difficult to fit. We recommend ordering your normal shoe size. Experienced dancers may want to drop half a size for a closer fitting and sharper toe shape when pointing.
Please use the chart below to assist in converting US and European sizes to their UK equivalent.
|UK Street Shoe Size||US Street Shoe Size||European Street Shoe Size|
The Capezio Boys Reel shoe is a split sole shoe which offers experienced male dancers excellent levels of flexibility.
The light leather uppers fit close to the dancers foot for an excellent shape whilst dancing.
The shoe is fitted with a Concorde heel which is an Open/Championship level heel. It has a curve on the inside to allow easier and clear heel clicks.
This type of reel shoe is extremely popular amongst experienced male dancers and is worn by the majority of World Champions.
The shoe is not suitable for beginners, younger dancers or those with recent ankle injuries as the shoe does not offer much support and replies on the strength of the dancer's arches for structure.
Please note that the sizing on the bag and the Capezio Boys Reel shoe is in US sizing. So if you are reordering another pair please remember to go down two sizes. If your Capezio Reel Shoes say size 6 on the tongue then you need to order a size 4 on the website! Not sure what size to order? No problem, just email our customer service team and they can check your last order!
Unfortunately, we are unable to offer any manufacturers guarantee on this product as it has been adapted for Irish dance. The leather upper is extremely soft and susceptible to tearing if heels are clicked incorrectly.
We will continue to meet the needs of our customers, but customers purchase at their own risk.