Loyalty Points

What are loyalty points and how do I get them?

If you are a signed up member of Antonio Pacelli you will receive points for every order you make through the site. These points can then be used to pay for future purchases.

You will receive 5 points for every £1 spent. Each point is equivalent to 1p.

We will also be offering double points weekends throughout the year so don't forget to read our regular newsletters to find out about them.

How do I check how many loyalty points I have?

You can check your points balance at any time by clicking on the Account tab in the green bar at the top of the page.

How do I use my loyalty points to pay for a purchase?

You must be logged into your account during the checkout process to use any points you have on your account.

If you have enough points to pay for a purchase then you will be notified of this during the checkout process and invited to use these instead of a credit or debit card. You can then choose whether to use your points or pay via credit card.

Please note that you must have enough points to pay for the complete purchase. You are not able to use points to contribute towards a payment, any points held must cover the complete order. 

If you do not have enough points to pay for the complete purchase then you will not be given the option during checkout of using your loyalty points.

You can use your loyalty points to purchase a gift voucher and then use this gift voucher towards a purchase if you so choose.

What happens to the loyalty points I had on the old site?

All loyalty card holders from the old site should have received an email telling them how to transfer their points to the new site.

If you have not received this email then please follow the process below to get your points transferred to the new site:

1. Sign up for an account on the new website (you do not need to use the same details as your old loyalty points card).

2. Email us at sales@antoniopacelli.com with details of the email address you used to sign up to the NEW website, as well as the email address you used for your OLD loyalty points card. Please also include the first two letters of your password.

e.g.

Subject: Transfer Loyalty Points

OLD EMAIL ADDRESS: crazyirishdancer@yahoo.co.uk

NEW EMAIL ADDRESS: crazyirishdancer@yahoo.co.uk

1st TWO LETTERS OF PASSWORD: sa

3. We will check these details and transfer over the points to your new loyalty point account.

4. It's as simple as that! We try to action all transfer within 48 hours depending on the number of requests.

“'Quick processing and shipping. I am very satisfied with the service.'”

Danielle - USA
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