How to use your Credits

What are credits and how do I get them?

If you are a signed up member of Antonio Pacelli you will receive credits for every order you make through the site. These credits can then be used to pay for future purchases.

You will receive 5 credits for every £1 spent. Each credit is equivalent to 1p.

We will also be offering double credits weekends throughout the year so don't forget to read our regular newsletters to find out about them.

How do I check how many credits  I have?

You can check your credits balance at any time by clicking on the Account tab in the green bar at the top of the page.

How do I use my credits to pay for a purchase?

You must be logged into your account during the checkout process to use any credits you have on your account.

If you have enough credits to pay for a purchase then you will be notified of this during the checkout process and invited to use these instead of a credit or debit card. You can then choose whether to use your credits or pay via credit card.

Please note that you must have enough credits to pay for the complete purchase. You are not able to use credits to contribute towards a payment, any credits held must cover the complete order.

If you do not have enough credits to pay for the complete purchase then you will not be given the option during checkout of using your credits.

You can use your credits to purchase a gift voucher and then use this gift voucher towards a purchase if you so choose. Click here to go to our gift voucher page.

 

What happens to the credits I had on the old site?

All credit holders from the old site should have received an email telling them how to transfer their credits to the new site.

If you have not received this email then please follow the process below to get your credits transferred to the new site:

1. Sign up for an account on the new website (you do not need to use the same details as for your old credits).

2. Email us at sales@antoniopacelli.com with details of the email address you used to sign up to the NEW website, as well as the email address you used for your OLD credits. Please also include the first two letters of your password.

e.g.

Subject: Transfer Credits

OLD EMAIL ADDRESS: crazyirishdancer@yahoo.co.uk

NEW EMAIL ADDRESS: crazyirishdancer@yahoo.co.uk

1st TWO LETTERS OF PASSWORD: sa

3. We will check these details and transfer over the credits to your new account.

4. It's as simple as that! We try to action all transfer within 48 hours depending on the number of requests.

'First class service with up to date correspondence.'

Jane - Northern Ireland
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