If you are a signed up member of Antonio Pacelli you will receive credits for every order you make through the site. These credits can then be used to pay for future purchases.
You will receive 5 credits for every £1 spent. Please note that the spent total used to calculate your credits does not include VAT or delivery charges. Each credit is equivalent to 1p.
We will also be offering double credits weekends throughout the year so don't forget to read our regular newsletters to find out about them.
You can check your credits balance at any time by clicking on the Account tab in the green bar at the top of the page.
You must be logged into your account during the checkout process to use any credits you have on your account.
If you have enough credits to pay for a purchase then you will be notified of this during the checkout process and invited to use these instead of a credit or debit card. You can then choose whether to use your credits or pay via credit card.
If you do not have enough credits to pay for the complete purchase then you will not be given the option during checkout of using your credits.
All credit holders from the old site should have received an email telling them how to transfer their credits to the new site.
If you have not received this email then please follow the process below to get your credits transferred to the new site:
1. Sign up for an account on the new website (you do not need to use the same details as for your old credits).
2. Email us at firstname.lastname@example.org with details of the email address you used to sign up to the NEW website, as well as the email address you used for your OLD credits. Please also include the first two letters of your password.
Subject: Transfer Credits
OLD EMAIL ADDRESS: email@example.com
NEW EMAIL ADDRESS: firstname.lastname@example.org
1st TWO LETTERS OF PASSWORD: sa
3. We will check these details and transfer over the credits to your new account.
4. It's as simple as that! We try to action all transfer within 48 hours depending on the number of requests.